Bend Ductless – Frequently Asked Question

Q: What is a ductless heat pump?

A: A ductless heat pump is an extremely efficient zonal heating and cooling system that does not require ductwork. They are gaining in popularity in Bend, Redmond and throughout Central Oregon as they are an extremely energy efficient way to heat and cool your home. A ductless heat pump has 3 main parts:

  1. An indoor unit that mounts on the wall or ceiling
  2. An outdoor unit that typically sits on the ground
  3. A remote control that operates the inside unit

Q: How does a ductless heat pump work?
A:
During the heating season, a ductless heat pump draws heat form outside aire and moves it inside. Because they tap into existing heat in the air, they use less electricity to keep your home at a comfortable temperature. In the summertime, they extract heat from inside and move it outside to provide cooling.

Q: What are the benefits of a ductless system?
A:
There are many reasons to choose a ductless system…..from savings on utility bills to enjoying cleaner home air. Here are a few benefits you’re sure to enjoy:

  • Substantially savings on your utility bills. Because of their super high efficiencies, many homeowners report up to 40% savings on their energy bill. Ductless mini splits only heat or cool the area you want and not the area you don’t, whereas traditional methods of heating and cooling, like an AC or furnace heat or cool the entire home.
  • Ductless heat pumps offer a cleaner way to keep your home comfortable. Since a ductless system doesn’t fore air through your dirty duct work you always get pure, clean air. They are great for people who have sensitivities, asthma or other allergies.
  • Two in one functionality! When you purchase a ductless unit you get the best of both worlds as you can heat and cool your home with one unit. It’s much more economical when compared to purchasing a furnace and an air conditioner.
  • A ductless system is easy to install, most of the time in less than a day.
  • Many ductless systems qualify for tax rebates and incentives.

Q: How much does a ductless heat pump cost?
A: T
he cost of a ductless system will vary depending on the size of your home and how many indoor heads are needed. Additionally, some ductless units have additional features that help control humidity and purify the air.

Q: Is there a difference between a ductless heat pump and a mini split system?
A:
They are the same thing. In the Bend and Redmond are, we tend to speak of them as a ductless heat pump. However some manufacturers and other parts of the country may refer to them as a mini-split or ductless mini-split system.

Q: Where can we purchase a ductless heating system?
A:
You want to make sure to purchase your ductless system from a qualified heating and cooling contractor. You must have a trained contractor to do the installation as you need to be licensed to handle the refrigerant that is used to connect the outside unit and indoor head. Bend Heating has received extensive training for the Daikin ductless heat pump brand.

Q: Will a ductless unit qualify for a federal tax credits or rebates?
A:
Most of the time, your new ductless unit will qualify for some type of rebate or incentive. We work throughout Central Oregon, and work with the utility companies in Bend, Redmond, Prineville, Sisters, Madras and LaPine. If you live in one of these areas chances are there is some type of incentive that you may qualify for.

Q: Do you recommend a manufacturer?
A:
We like to work with the best. After extensive research we chosen Daikin. Daikin is the world leader in ductless technology. Unlike other manufacturers, Daikin does not manufacturer consumer electronics – they are the only manufacture dedicated to only to ductless technology. We feel they offer the best technology, the best training, the best product and the industry’s best warranty. When it comes to ductless heat pumps, no one does it better than Daikin.

Q: How is the system controlled?
A:The system is controlled with a remote control that also functions as a programmable thermostat. Most systems offer various modes of operation such as quiet, high, or timer. Wall mounted controls are also available.

Q: What are good applications for a ductless heat pump?
A: A ductless heat pumps is an excellent replacement for existing electric baseboard/wall/ceiling units, woodstoves and other space heaters (propane, kerosene). A cost effective electric heat conversion in a small house might consist of single system serving the main area of the house, while leaving existing electric baseboards in bedrooms and bathrooms.

Room additions – A ductless heat pump is a great choice when adding or remodeling your home. Rather than extending the home’s existing ductwork or pipes or adding electric resistance heaters, the ductless heat pump can provide efficient heating and cooling with an easy installation.

New construction – New homes can be designed or adapted to take advantage of the characteristics of ductless heat pumps. Typically one or more systems might be installed in various “zones” of the house to simplify installation and minimize refrigerant line length.
Q: How long will a ductless heat pump system last?
A: With proper maintenance and care a ductless heat pump should perform for over 20 years. Many systems installed in the 1980’s are still functioning well today.

Q: Does a ductless system have a good warranty?
A:
Daikin ductless systems offer the best warranty when installed by a factory trained and certified heating contractor.

Q: What kind of maintenance does a ductless heat pump require?
A: Ductless heat pumps require some basic maintenance to ensure optimum performance. In most cases keeping the filters and coils clean is all the maintenance needed, and can be performed easily by the home owners.

Bend Heating & Sheet Metal – proudly providing sales, service and repair for:
Bend, Sunriver, La Pine, Sisters, Prineville, Redmond, Madras, and most locations in: Deschutes, Jefferson, and Crook counties, Central Oregon.